Elvira's Cakes

Privacy Policy

Elviras Cakes Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, contact us, or use our services.

SMS Communications & Consent

By providing your phone number and checking the consent box on our website forms, you agree to receive SMS text messages from Elviras Cakes Inc.

These messages may include:

Order confirmations and updates

Pickup or delivery notifications

Custom cake order follow-ups

Responses to your inquiries

Service-related notifications

Occasional promotional offers (if you opt in)

Message frequency varies

Message and data rates may apply

You may opt out at any time by replying STOP.
Reply HELP for assistance.

Your consent is not a condition of purchase.

Information We Collect

Personal Information

We may collect:

Name

Phone number

Email address

Order details

Event details (for custom cakes)

Information submitted through forms, chat, phone calls, or order requests

Automatically Collected Information

IP address

Browser type

Device information

Pages visited and interaction data

How We Use Your Information

We use your information to:

Respond to inquiries and requests

Process and manage orders

Schedule pickups or deliveries

Communicate via phone, SMS, email, or chat

Improve our website, services, and customer experience

Send updates or promotions (if opted in)

Comply with legal obligations

Mobile Information Sharing Statement

We respect your privacy. Mobile phone numbers and SMS consent information will not be shared, sold, rented, or disclosed to third parties for marketing or promotional purposes.

We may share information with service providers who assist us in operating our business (such as messaging platforms), but only as necessary to provide our services and in compliance with applicable laws.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Communication Consent

By submitting your information, you consent to be contacted by Elviras Cakes Inc. via:

Phone calls

Text messages (SMS)

Emails

Message and data rates may apply. You may opt out at any time by replying STOP or contacting us directly.

Use of AI & Automation

We may use automated tools, including chatbots or voice assistants, to:

Answer general questions

Assist with order inquiries

Route customer requests

These tools are used to improve response times and customer service. All information collected is handled in accordance with this Privacy Policy.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only with:

Service providers assisting with website hosting, communication, or analytics

Legal authorities when required by law

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

Cookies & Tracking

Our website may use cookies or similar technologies to:

Improve site performance

Analyze traffic and usage

You may disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

Your Rights

You may request to:

Access your personal information

Correct inaccurate information

Request deletion of your data (subject to legal requirements)